Shipping Policy

Free Shipping

We provide free shipping on orders above ₹248.

Shipping charges, if applicable to orders below the free-shipping threshold, will be displayed at checkout before you complete your purchase.

Order Verification

For Cash on Delivery (COD) orders, we may contact you to verify your phone number, delivery address, and order details.

This verification is carried out to prevent fraudulent or incorrect orders.

An order will be processed for dispatch only after the required verification has been successfully completed.

Order Processing

Orders are generally processed within 1 business day after successful order placement and verification.

Most orders are dispatched within 24 hours. In certain cases, dispatch may take up to 48 hours.

Please note that orders are not processed or dispatched on Sundays and applicable holidays.

Delivery Time

Once your order has been dispatched, the expected delivery time is approximately 3–4 business days, depending on your delivery location and pincode.

Delivery timelines may vary due to:

• Courier service availability
• Remote or difficult-to-service locations
• Weather conditions
• Public holidays
• Operational or logistical delays
• Unforeseen circumstances affecting the courier network

Courier & Tracking

Orders are shipped through established and reliable courier partners operating across India.

Once your order has been dispatched, tracking details may be shared with you through your registered contact details, allowing you to track the shipment until delivery.

Delivery Address

Please ensure that your shipping address, mobile number, and pincode are accurate and complete when placing your order.

Shreeji Divine will not be responsible for delivery delays or failed delivery caused by incorrect, incomplete, or inaccurate address or contact information provided by the customer.

If our team or courier partner is unable to verify the delivery details, the order may be placed on hold or cancelled.

Delayed Deliveries

Although we make every effort to deliver orders within the estimated timeframe, delivery delays may occasionally occur due to circumstances beyond our control.

If your order has not been delivered within the expected delivery period, please contact our customer support team with your order number, and we will assist you in tracking the shipment.

Contact Us

For any questions regarding your order, dispatch, or delivery, please contact the Shreeji Divine customer support team at hello@shreejidivinearoma.com.

We reserve the right to update this Shipping Policy from time to time. Any changes will be published on this page.